I think that the looking at the phone is a nerves thing, or she has the worst memory on the planet. Caitlin was asking one of the players questions during the celebrations (Brodie Reid I think) and was quite a bit more natural sounding and came across much better. This shows that she has the skills I suspect that the confidence is a large part of the issue. Fingers crossed she can build on this for future interviews. I also agree with others and I am not a fan of in play interviews for live sport. End of period interviews are my preferred option.