It really was an utter shambles last night especially outside the rink with the long queue waiting to get in. I brought along 2 newbies who were far from impressed with the disorganisation. Had it been raining heavily, things could have turned very ugly in my opinion. Management owes the fans a full explanation and an apology for what went on. The failure to give the fans waiting outside any information about the reasons for the hold up exacerbated the growing unrest around me.
Despite my attempts to reassure my friends that it was not the norm, as we finally entered the arena, they both said they were unlikely to want to repeat the experience as it could well be pouring with rain next time. However, I’m delighted to say that the game itself changed their minds and they’ll be accompanying me to another game in a few weeks. So a very big thumbs up to our great team but a huge thumbs down to the management last night.
Despite my attempts to reassure my friends that it was not the norm, as we finally entered the arena, they both said they were unlikely to want to repeat the experience as it could well be pouring with rain next time. However, I’m delighted to say that the game itself changed their minds and they’ll be accompanying me to another game in a few weeks. So a very big thumbs up to our great team but a huge thumbs down to the management last night.