....... but it did suit a lot of people."
Ocko, just quoting you because of a line in your email. I am not trying to say you are wrong about anything.
I think there are two different points here, for me, at least. First, I didn't like the decision to sell 500 tickets at the rink because it reduced my chances of getting tickets for the finals weekend. Second, why did Todd do it? I am confident it was because he thought he was doing something good for Devils fans. Lots of people liked his decision. The fact that I am a Devils fan and didn't agree does not necessarily make it a bad decision.
Similarly, I would have preferred the 32 home games on the season ticket to be ones I chose, not the 32 Todd chose. My preference would have been for the 4pm Sheffield game on a Sunday in March to be a season ticket game instead of a weeknight league game or a Challenge Cup game. However, Todd explained at the time that he made one of the 4pm starts a non-season ticket game because he thought it was fair in light of a number of comments opposing having any 4pm starts.
I guess I'm trying to say that it's possible to voice one's opposition to individual decisions without thinking the decision-maker is acting unfairly or wrongly. I believe Todd is continuing to act in an open and well-intentioned way, even if I have been unhappy with the two decisions I've mentioned.