" they are going to put something up on social media when it’s all calmed down because they don’t want the backlash "
can't they see?. it will never calm down if they don't explain it officially. if the explanation above is correct, i don't see the problem, why is there dead silence? from the club. Because as it stands the club looks like it doesn't care, bad P.R.
”They don’t want the backlash!"?
Have they not taken any learnings from the "Re-brand" debacle?
It’s all about communication!
We were all expecting an ST price increase and I dare say the vast majority of us understand the economic case for an increase, however the increase looks discriminatory towards the Senior/disabled ST holders.
Regardless of the club’s reasoning behind the larger percentage increase for the seniors and disabled ST holders, it should have been explained at the time, at the very least.
After all it’s only this small group who appear to be discriminated against and the Club know exactly who they are and have their contact details on file.
Surely wouldn’t it have been far better to email this minority of ST holders with an explanatory message before or at the very least coinciding the general release of information on the website?
Surely, that’s just good business practice?
Surely, not to do so has created this so called backlash the Club are allegedly afraid of?
Read the room, step out of the echo chamber and listen to "the mood music" once in a while!
Just my opinion.